There is no cancellation option for end users after payment is made. In case of duplicate payment, kindly approach the admin, finance, or accounts department for a refund with proof of the transaction reference / your bank statement.
Refunds will be processed within 10–15 working days. The respective payment gateway sends the amount back to the issuing bank (the user's card banker) in batches, which should take approximately 8–15 working days depending on the issuing bank's policies.
Important: by submitting a payment through the online-payments site you are agreeing to these terms and conditions, including any changes updated from time to time through our website.
